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Let iCarol help you verify the information in your referral database – with Automated Verification

We are now in testing with a newly upgraded Automated Verification tool. It comes with a suite of exciting new capabilities that will continue to expand over the coming months. If you’d like to participate in the testing phase, please let us know! The Automated Verification tool is an optional upgrade that allows you to publish mass email requests to the contacts in your Resource database in iCarol, so that they can review and request updates to their records via a secure web page. As they respond, your resource editors can see, review, change and approve their requests, which only then get put into your Resources. If you have more than just a few Resource records, it can be a significant time saver for your staff!


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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