Have questions?  info@icarol.com

Follow Us! iCarol software twitter iCarol software Facebook iCarol software YouTube iCarol software LinkedIn     |    FREE TRIAL     |     SIGN IN

Linked AIRS taxonomy terms – assigning and searching

If you use the 2-1-1 / AIRS Taxonomy, you might be aware that it is permissible to “link” taxonomy terms together to provide a more precise categorization of a service. So, in a (rather contrived) example, let’s say a service offers a food pantry for caregivers. Instead of tagging something with two separate taxonomy assignments like so, which would be considered “floating” assignments: Food Pantries Caregivers Instead the service could be described like this: Food Pantries * Caregivers Where the asterisk could be interpreted as the word “for”, meaning “Food pantries for Caregivers”. This subtle but important distinction means that the service would only be found when you are specifically searching for a resource that is a food pantry for caregivers. But if you were instead searching for a food pantry that serves Alzheimers patients, you correctly would not find it. The way we’ve implemented our approach is that if you are searching just for “Food pantries” you would still find those that serve Caregivers and Alzheimers patients, because they are amongst the range of food pantries that serve the general population as well as specific sub-populations. As an added convenience, as you are searching for services by an AIRS taxonomy term, iCarol will automatically suggest to you both the base terms as well as those linked to target populations.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

Follow Us On Twitter

RT @BHR_STL: BHR was awarded a 3-year grant from St. Louis Mental Health Board to provide follow-up services to adults over age 18 in St Lo…

iCarol Software iCarol Software

RT @DidiHirsch: People with mental illness are more likely to be the victim of violence than perpetrators of violent crime. "So is mental i…

iCarol Software iCarol Software

RT @NAMIMass: When it comes to mental illness, people say the darnedest things. Inappropriate or ignorant remarks can be hurtful and cruel.…

iCarol Software iCarol Software

iCarol Helplines Around the World!

Only 5.5% of U.S. psychologists say they’re able to administer health care services in Spanish – which can create a… https://t.co/6ID7T0C5U8


Copyright © 2019 iCarol

iCarol helpline software   iCarol helpline software   iCarol helpline software   iCarol helpline software