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Live Chat & Texting

Would you like to offer visitors a way to connect with your experts via live chat and texting, and want a solution tailored specifically for helplines?

It’s no surprise Chat and Text are growing in popularity. Please let us show you how iCarol can help. In the below documentation, you’ll see how iCarol’s chat and texting service offers helpline-friendly features, such as state-of-the-art data encryption, helpline-specific training tools, at-your-fingertips control over your hours of service, ability to make and track resource referrals, robust reporting tools, and more.

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Live Chat & Texting Webinar

Live Chat & Texting recording

Live Chat & Texting Presentation.

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© 2023 iCarol, a Division of N. Harris Computer Corporation. All Rights Reserved.