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iCarol virtually exhibiting at National Association of Area Agencies on Aging (n4a) Conference

iCarol is very proud and excited to be an exhibitor at the National Association of Area Agencies on Aging (n4a) virtual conference and tradeshow September 21-24.

This will be iCarol’s second year in attendance at n4a, though things are a bit different this year with the conference and tradeshow being a virtual event. Nonetheless, we are excited to once again celebrate the work of Area Agencies on Aging and Aging and Disability Resource Centers (ADRCs) and are amazed at how these organizations have responded and provided continuity of services amidst the Coronavirus pandemic. Older adults and those with health conditions are particularly vulnerable to the effects of COVID-19, but maintaining social connections and other services under social distance has been critical to these individuals. Aging organizations have stepped up in amazing ways to provide consistency and reassurance.

At our virtual n4a booth this week we have information to share about how iCarol empowers ADRCs, AAAs, and Senior Information Lines, and other services for older adults, individuals with disabilities, and their caregivers to:

  • Collaborate with Community-Based Organizations to address Social Determinants of Health
  • Participate in CIE and No Wrong Door initiatives
  • Document information included on reimbursement requests
  • Meet people on preferred communication channels
  • Provide Closed-Loop referral and collect outcome data
  • Integrate with other software and systems

If you’re attending the conference, be sure to visit the iCarol virtual booth to learn more, download the resources we have available, and contact us with your questions!

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Dana

Dana joined the iCarol team in 2013 after 12 years of direct service and administrative duties at a blended 2-1-1/crisis intervention/suicide prevention center. As the Communications and Social Media Manager at iCarol, you'll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials that aid helplines in their work.

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