NAMI Highlights Work, Insights of Former Lifeline Volunteers
The National Alliance on Mental Illness (NAMI) recently posted an article highlighting the work of suicide prevention hotline volunteers, particularly those who may work at one of the 166 crisis centers (a great number of which use iCarol Helpline Software) that make up the Lifeline network.
Check out this interview NAMI did with some former Lifeline volunteers about their experiences.
Tags: crisis lines, helpline challenges, iCarol Clients, suicide prevention, suicide prevention helplines
Dana joined the iCarol team in 2013 after 12 years of direct service and administrative duties at a blended 2-1-1/crisis intervention/suicide prevention center. As the Communications and Social Media Manager at iCarol, you'll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials that aid helplines in their work.