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New phone system for iCarol

Hello all, we’ve recently upgraded the phone system that handles your calls to us. The phone number stays the same, but you’ll notice new extension numbers to reach our departments. Also, if you’re interacting with one of us by email, you’ll notice our extension numbers are listed in our email signature too. For support issues, its always best to write to us at support@iCarol.com, so that we can track and respond to your inquiry using our internal support system. But if you do need to call, the support desk is option 2.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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