October Support Training: Latest Security Enhancements

iCarol October 5, 2023 Events, Helpline Best Practices, iCarol, iCarol clients, iCarol Features, Enhancements, and Updates

At iCarol, our system security is a top priority and we follow the best practices and guidelines put forth by major technology advisory groups, certification boards, and others. In recent months, we have enhanced elements of iCarol security such as password reset policies and automatic timeouts as a result of such guidance.

For our October Support Training, we invite customers to join us for a discussion around these latest enhancements, how they work, why we put them into place, and how adapt to these changes within your organization.

Date: Wednesday, October 18

Time: 2pm Eastern

To register for this webinar, log into iCarol — the link to register is posted in the iCarol Help Center Community Announcements as well as the Admin Dashboard.

Tags: iCarol security, iCarol Support Training, security features

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iCarol

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...