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Ongoing enhancements to Skills & Achievements

We’re making alot of improvements to how you create, manage and track Skills and Achievements for your staff and volunteers. This includes

  • Creating your own categories
  • Indicating that a skill must be completed before the person can sign on (like a police check)
  • Getting reports of overdue and upcoming deadlines
  • ….and much more.

Feel free to try out these new features and let us know what you think.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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