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Flexible Public Web Forms

With iCarol’s Flexible Public Web Forms, also referred to as Online forms, you can have stylized, fillable forms available to the public on your website. The information submitted by the user becomes a completed Contact Record in your iCarol system.

These Public Web Forms are essentially a public-facing Contact Form that people can access through your website. You can use Cascading Style Sheets to give your form a highly stylized and customized look that fits with the rest of your website and branding. You may include your logo, choose your fonts, colors, and more. The fillable fields and text are easily editable using our Contact Form Editing tools, and you can have pre-screening questions before the user can proceed. An integrated Captcha entry ensures that the data is real and not spam, protecting you from false submissions. You can also give timeout warnings and enforce form timeouts to make sure a form isn’t kept open for too long before submission, protecting the integrity of the data as well as your user’s privacy. Optional email notifications can help alert certain staff members when a form is submitted. Perhaps the greatest benefit is that once the form is submitted by the user, it becomes the equivalent to a finished Contact Record in your iCarol system. This means that you can report on or export the data, just as you do for your other forms.

You can use these forms in a variety of ways, for example:

  • Intake
  • Volunteer applications
  • Satisfaction surveys
  • Self-assessments or screenings
  • Contact requests

Help-seekers in your community will appreciate the ease of accessing your services, and having intakes or screenings available online will certainly reduce barriers to services, and reduce the amount of stress they’re experiencing. You’ll be able to increase productivity since these forms can now be filled out directly by the user online, whereas they may previously have required manual staff time and assistance. You’ll also be able to capitalize on potential volunteer interest – convert volunteer prospects into applicants easily, no more waiting to receive their application via email. You’ll also shorten the recruitment and training life cycle, getting volunteers online faster. And because you can now direct so many clients to fill out their satisfaction surveys online, you can increase your outcome data, meet your goals, and get the funding you need.

If you are a current iCarol customer, contact our support team to get started.

Not a customer yet, and want to know more about this or any other iCarol feature? Please contact us.

Get in touch: +1 888-4-iCarol
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