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Prevent late substitution requests

There is a new setting that lets you prevent people for asking for a substitute within a few hours of a shift’s start time. You can set it by clicking on the Settings button on the Shifts page.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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