Provide feedback more quickly
When entering feedback on a call report, you’ll now see a button that lets you save your feedback and immediately go to the next call report that does not yet have feedback. This should make this process faster with less clicks.
iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…