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Provide feedback more quickly

When entering feedback on a call report, you’ll now see a button that lets you save your feedback and immediately go to the next call report that does not yet have feedback. This should make this process faster with less clicks.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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