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Referral database find and replace tool

We’ve added another great tool for keeping your resources accurate and updated: the text “find and replace” tool. With it, you can search all resources in your referral database for the occurrence of any word, phrase, phone number, etc. Whenever iCarol finds the specified search term, it will replace it with a new term. In addition, we’ve added a variety of filters to narrow down what is actually searched. For example:
  • Agency, Program and/or Site records
  • Particular fields, like Names, Descriptions and/or all other fields
  • And more!


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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