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See all call reports contributing to a chart or report

When you run a chart or report on the Statistics -> Analysis page, there is now a link below the chart you can click that will give you a detailed listing of the call reports that are in the data represented on the chart. It will also retain most of the filter settings you may have chosen on the page, too.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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