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Simplified Analysis Filters

We have simplified the “Demographics and Issues” filters on the Statistics -> Analysis page, so that (hopefully you agree) they are much simpler to use. We call them the Call Content filters – do let us know if you have any questions.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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