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Manager Feedback

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iCarol offers your management the ability to give volunteers and staff frequent feedback on the quality of their work, and at the same time, protects the privacy of your staff by making that feedback secure and private. Each volunteer or staff member has access to feedback from management and callers within a call report. You’ll know when someone has read your feedback to them as iCarol notes that prominently the next time you view the call report.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

The Help Center
Bozeman, Montana, USA
"iCarol’s Outbound Calls features allows our staff and volunteers quick and easy access to our Telecare client list, homebound seniors whom we call daily for a check-in and medication reminders. We love it." - Kate R, Program Manager

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iCarol Helplines Around the World!

"It’s really eye-opening to see the increase in the texts, chats, and calls that are coming in." - Hannah Wesolowsk… https://t.co/Vw7QIAntyh

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