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Manager Feedback

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iCarol offers your management the ability to give volunteers and staff frequent feedback on the quality of their work, and at the same time, protects the privacy of your staff by making that feedback secure and private. Each volunteer or staff member has access to feedback from management and callers within a call report. You’ll know when someone has read your feedback to them as iCarol notes that prominently the next time you view the call report.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

211 Canada
Canada
"We’ve been very impressed by the responsiveness and professionalism of the whole iCarol team. Deploying one software solution for 211 Canada-wide poses many challenges. These have been tackled both creatively and sensitively by a company truly committed to help us take 211 to an entirely new level." -Bill M., Executive Director

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