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Home  |  Software Features  |  Call Management  |  Multiple Call Report Forms

Multiple Call Report Forms

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Most helplines need more than one type of data collection template. Crisis calls, for instance, might require different information to be tracked than a call to your warmline. You may require different call reports depending upon the incoming line that rings through to your center, or different forms for different programs. Suicide risk assessments, mobile crisis intakes, follow-up surveys, and screening forms are all examples of the various types of data collection forms our clients use.

Your base iCarol subscription includes two forms as a part of our standard package, but for a nominal fee we can provide you with many more forms so you can track all the necessary data that’s important to the work you do. And remember that each form is highly customizable and editable by your staff at any time.

Want to know more about this or any other iCarol feature? Watch our webinar!

Testimonials


California 2-1-1
State of California, USA
"2-1-1 California’s network is pleased with its selection of iCarol as its new statewide data-sharing software solution. The plan to move 25 of our state’s 2-1-1s from operating on several different software programs to one solution has been well organized and executed. Everyone from iCarol’s tech support to management has been responsive and supportive throughout the entire process." - Lilian C., Program Manager

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