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Random Sampling Surveys

quality survey random sampling survey

Tracking the quality of your service as well as the quality of the services to whom you refer your clients can be very valuable and help you improve and streamline your offerings. If you choose to enable the Quality Surveys feature, iCarol reminds your volunteers and staff to invite your clients to participate in a quick survey. You can schedule these reminders to appear to your volunteers and staff at the appropriate intervals.

When a client agrees to participate in a survey, iCarol will help your volunteers and staff schedule the survey follow-up contact, and will store and report on all surveys so that your Admins or Supervisors can run quick and easy statistics and reports on the results.

Want to know more about this or any other iCarol feature? Please contact us!

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211 Canada
Canada
"We’ve been very impressed by the responsiveness and professionalism of the whole iCarol team. Deploying one software solution for 211 Canada-wide poses many challenges. These have been tackled both creatively and sensitively by a company truly committed to help us take 211 to an entirely new level." -Bill M., Executive Director

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