Collaborating With Partners
Additional Programs Within Your iCarol System
Easily manage subsets of your agency’s services that have their own pool of staff, volunteers, shift calendars and even call reports—things like teen helplines, gambling addiction lines or drop-in counseling.
Accessing Referral Resources from Partner iCarol Agencies
With their permission, you can access databases from other iCarol systems while still retaining your own resource database.
Call Report and Statistics Collaboration With Partner iCarol Agencies
Allow members of your network to access all the calls you’ve logged from a common repository, within their own iCarol accounts.
Share your Chatboard, News, and Events Calendar with partners
Call Report and Resource sharing features are widely used.In an effort to enhance and build on these partnerships further, you can extended your sharing capabilities to three other areas of iCarol: News, Events, and the Chatboard..
Non-iCarol Partners Accessing Information in Your System
Generate revenue or enhance your regional services by taking calls for other agencies, giving them limited access to your iCarol account so they can see exactly—and only—what they need.