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Accessing Referral Resources from Partner iCarol Agencies

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Many of the organizations iCarol serves are part of statewide, provincial, regional, or nationwide networks. In these networks, it’s common for several helplines, crisis centers, or other contact centers to work together to serve clients across the network’s service area. Each individual center participating in the collaborative effort may have their own database of community, municipal and other services that they curate to provide to people from their area. When the centers spanning the coverage area of that network all use iCarol, it is incredibly simple to link these databases together, making them available to all of the contact centers for referral-giving purposes, creating more seamless coverage and better service to people in need.

When sharing these service inventories with other iCarol users you can:

  • Allow partners to view your resource data and use it for referrals
  • Coordinate with partners to share editing responsibilities
  • Share with editing restrictions, controlling what your partners can edit
  • And more!

Whether you collaborate with two or two-hundred other agencies, you can use iCarol to easily assemble a regional, statewide or even a national database by aggregating a network together through iCarol.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

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211 Canada
Canada
"We’ve been very impressed by the responsiveness and professionalism of the whole iCarol team. Deploying one software solution for 211 Canada-wide poses many challenges. These have been tackled both creatively and sensitively by a company truly committed to help us take 211 to an entirely new level." -Bill M., Executive Director

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