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Home  |  Software Features  |  Collaborating With Partners  |  Call Report and Statistics…

Call Report and Statistics Collaboration With Partner iCarol Agencies

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Members of your network can access all calls logged from a common repository within their own iCarol accounts. Central administrators can aggregate statistics for all calls on the network, while each partner agency can isolate their own calls for agency-specific statistics as well. This is a great feature for use in contract or disaster-recovery scenarios, situations where you are logging calls for a partner agency during their off hours, or disaster situations where extra service capacity is needed in a pinch.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

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211 Canada
Canada
"We’ve been very impressed by the responsiveness and professionalism of the whole iCarol team. Deploying one software solution for 211 Canada-wide poses many challenges. These have been tackled both creatively and sensitively by a company truly committed to help us take 211 to an entirely new level." -Bill M., Executive Director

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