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Call Report and Statistics Collaboration With Partner iCarol Agencies

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Members of your network can access all calls logged from a common repository within their own iCarol accounts. Central administrators can aggregate statistics for all calls on the network, while each partner agency can isolate their own calls for agency-specific statistics as well. This is a great feature for use in contract or disaster-recovery scenarios, situations where you are logging calls for a partner agency during their off hours, or disaster situations where extra service capacity is needed in a pinch.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

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Gryphon Place
Kalamazoo, Michigan, USA
"We use iCarol for some of our contracts. It is the best piece of software that we use. Their support exceeds that given by the other vendors in the I and R world." - Bill P, Executive Director

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