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Visitors see your real-time availability

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We make it super easy for you to place the availability of your chat service right on your public website. Your webmaster simply places a custom piece of code on your chosen web page(s), and your online/offline availability automatically adjusts based on the Chat shifts you set up in your iCarol system. There’s no need to have our support team turn your availability on or off, and you don’t need to constantly edit your web page.

On that page, when you are online and ready to accept new incoming sessions, the visitor simply clicks on a link to register for a session and engage with one of your available counselors in an online live chat. If you’re not currently accepting chats, visitors can see when your next chat session is scheduled to occur.

Want to know more about iCarol Messaging? Watch our webinar or Contact us!

Testimonials


Monterey 2-1-1
California, USA
"This has been a pretty simple transition [from their previous software]. I am very impressed with your customer service and quick turnaround. Most transitions are slow, painful, and require hours of crosswalks and data analysis. You came in with a plan, took our data and have made it work. I am thrilled to tell anyone who asks that this has been an easy transition." - Joan C, Resource Manager, 35 years of I.T. experience

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