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Visitors see your real-time availability

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We make it super easy for you to place the availability of your chat service right on your public website. Your webmaster simply places a custom piece of code on your chosen web page(s), and your online/offline availability automatically adjusts based on the Chat shifts you set up in your iCarol system. There’s no need to have our support team turn your availability on or off, and you don’t need to constantly edit your web page.

On that page, when you are online and ready to accept new incoming sessions, the visitor simply clicks on a link to register for a session and engage with one of your available counselors in an online live chat. If you’re not currently accepting chats, visitors can see when your next chat session is scheduled to occur.

Want to know more about iCarol Messaging? Watch our webinar or Contact us!

Testimonials

Montana 2-1-1
State of Montana, USA
"We have found the iCarol system very easy to use and are pleased with the many features that make the call, center managment and reporting much easier." -Jim M., Director
"One year in to using the iCarol, we are really pleased with it.  Your people were very thoughtful in how they approached our specific needs and we now have a system that is incredibly streamlined and efficient without having had to compromise on our specific requirements." - Casey G, Program Manager

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