Have questions?  phone +1 888-4-iCarol

Follow Us! iCarol helpline software iCarol helpline software iCarol helpline software     |    FREE TRIAL     |     SIGN IN
Logo
Logo
Home  |  Software Features  |  Live Chat and Texting  |  Standardized Messages

Standardized Messages

futures-home

Often in your conversations, you may find that certain messages or phrases are frequently typed and sent to a visitor. This may be your general “hello” greeting or your closing, or other types of messages you may find yourself sending often. In iCarol you can set up customized common messages so that your staff can easily insert them into chat conversations by selecting one of the standard messages you have created — saving your counselors time and helping them manage multiple chats more effectively, and providing consistent messaging.

Want to know more about iCarol Messaging? Watch our webinar or Contact us!

Testimonials


Agora Crisis Center
Albuquerque, New Mexico, USA
"I want to be sure that other Center Directors know about iCarol. It's easy to use and volunteers are excited about it." - Molly B, Executive Director

Follow Us On Twitter

iCarol Helplines Around the World!

Get in touch: +1 888-4-iCarol
Copyright © 2017 iCarol