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Email Reminders

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iCarol’s automated email reminders make it easy for admins to control who gets what information, and allow users to set their notification preferences, without letting them “unsubscribe” from mandatory messages.

For example, volunteers and staff members will get automatic emails about:

  • Shift reminders
  • Shift calendar openings
  • Shift substitution requests
  • Assigned follow-up activities
  • Relevant chatboard messages

Admins and supervisors will receive messages about:

  • Shift substitution acceptances
  • Missed shifts
  • Shift sign-ups and unregisters
  • Trainee shift requests
  • Monthly shift reports
  • New password requests
  • Upcoming and overdue skills and achievements deadlines
  • Volunteer and staff profile change requests
  • Resource verification requests from service providers
  • All Chatboard messages

You can control what the Reply To and From email addresses look like in your automatic email settings and make sure that if users simply hit “Reply,” their email will get to the right person.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials


Didi Hirsch Suicide Prevention
Los Angeles, California, USA
"iCarol is the most innovative and comprehensive software for help lines. Their team has been incredibly easy to work with." - Lyn M, Director

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