Have questions?  phone +1 888-4-iCarol

Follow Us! iCarol helpline software iCarol software Facebook iCarol helpline software     |    FREE TRIAL     |     SIGN IN
Logo
Logo

Shift Credits

futures-home

In most cases you want someone who works a shift to get credit for the total number of hours the shift lasted. But you also can change the number of “credits” any shift is worth to incentivize people to take harder to fill shifts. For instance, you may want a phone worker who takes a six-hour overnight shift to get double credit for that shift.

Generally, iCarol’s system will automatically track shift hours and credits for users as long as the user created at least one call report during a shift (proving that they did in fact work the shift) and that they signed on from a certified computer during or just before the shift started. If the user is more than a few minutes late to sign in, iCarol will automatically alert the admin, and the admin can make a decision about whether to give the user credit for the shift. Admins can also assign or remove shift credits to users after the fact.

Note that you can generate a Worker Credits Report from within the reports function of iCarol anytime you want a rundown of how many credits each of your shift workers has accumulated to date.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

Chimo Crisis
Richmond, British Columbia, Canada
"People love the iCarol system.  I am delighted that it has worked out so well for us!" - Joan C, Executive Director

Follow Us On Twitter

RT @clevelandrcc: Did you know that many of our clients utilize art therapy as a part of their healing journeys? We share this powerful cli…

iCarol Software iCarol Software

RT @EpilepsyFdn: Individuals affected by epilepsy often feel alone, small and ignored.  When a seizure happens on its own it is a terrifyin…

iCarol Software iCarol Software

iCarol Helplines Around the World!

RT @hfxgov: Here's an exciting opportunity for youth of our community (15-24-year-olds) to become part of the democratic process. Join our…

211 Nova Scotia 211 Nova Scotia

RT @Active_Minds: Important things to remember today: 🔸 It's okay to take a break from the news and/or social media. 🔸 YOU MATTER. 🔸 We're…

The Lifeline The Lifeline

Get in touch: +1 888-4-iCarol
Copyright © 2018 iCarol