Have questions?  info@icarol.com

Follow Us! iCarol software twitter iCarol software Facebook iCarol software YouTube iCarol software LinkedIn     |    FREE TRIAL     |     SIGN IN
Logo
Logo

Shift Credits

futures-home

In most cases you want someone who works a shift to get credit for the total number of hours the shift lasted. But you also can change the number of “credits” any shift is worth to incentivize people to take harder to fill shifts. For instance, you may want a phone worker who takes a six-hour overnight shift to get double credit for that shift.

Generally, iCarol’s system will automatically track shift hours and credits for users as long as the user created at least one call report during a shift (proving that they did in fact work the shift) and that they signed on from a certified computer during or just before the shift started. If the user is more than a few minutes late to sign in, iCarol will automatically alert the admin, and the admin can make a decision about whether to give the user credit for the shift. Admins can also assign or remove shift credits to users after the fact.

Note that you can generate a Worker Credits Report from within the reports function of iCarol anytime you want a rundown of how many credits each of your shift workers has accumulated to date.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

Distress Centre
Calgary Alberta, Canada
"Just wanted to say what a pleasure its been to work with you and your team on all of this." -Paul B., Operations Manager

Follow Us On Twitter

RT @NSVRC: You can show your support for survivors in everyday ways — like by speaking up and disagreeing when someone posts victim-blaming…

iCarol Helpline Software iCarol Helpline Software

iCarol Helplines Around the World!

Copyright © 2020 iCarol

iCarol helpline software   iCarol helpline software   iCarol helpline software   iCarol helpline software