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Call Data Retention/Shredding

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You can opt to have iCarol automatically “shred” (permanently delete) data after a specified period of time. Admins can define the exact data retention rules that are right for your agency.

Once a call report has been shredded, the action cannot be undone. Non-identifiable information, however, is not erased, so that call information is still available for statistics and reports. In addition, admins can select individual call reports to exclude from the shredding process.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

Community Crisis Services
Hyattsville, Maryland, USA
“I was skeptical about switching to another data program that wasn’t going to do what we really needed to do - iCarol isn’t like that. Its customizable and awesome to work with. All our volunteers and staff love it and scheduling and supervision have never been easier.”- Tom B, Deputy Director

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