Have questions?  info@icarol.com

Follow Us! iCarol software twitter iCarol software Facebook iCarol software YouTube iCarol software LinkedIn     |    FREE TRIAL     |     SIGN IN
Logo
Logo

Restrictions & Certifications

For agencies that require extra security and privacy for documented contacts, iCarol can prevent Vols-Staff from seeing sensitive Contact Record or Client Profile information unless they are signed on from an authorized device. The users to whom you’ve granted all-access security (Admins) in your system can certify each authorized computer individually by installing our special iCarol Certification Tool on the device. They can also give a permission to a user to download and install the certification tool themselves. (Note that this feature is only supported on Windows-based machines at this time.)

Once a computer has been certified and an iCarol user is logged on, iCarol will display Contact Record and Client Profile information. Admins can grant or revoke the privileges of any user at any time and de-certify a device. Admins will also be notified by email each time a new computer is authorized.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

Montana 2-1-1
State of Montana, USA
"We have found the iCarol system very easy to use and are pleased with the many features that make the call, center managment and reporting much easier." -Jim M., Director
"One year in to using the iCarol, we are really pleased with it.  Your people were very thoughtful in how they approached our specific needs and we now have a system that is incredibly streamlined and efficient without having had to compromise on our specific requirements." - Casey G, Program Manager

Follow Us On Twitter

iCarol Helplines Around the World!

© 2021 iCarol, a Division of N. Harris Computer Corporation. All Rights Reserved.

iCarol helpline software   iCarol helpline software   iCarol helpline software   iCarol helpline software