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Service Reliability

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iCarol has been consistently available over 99.9% of the time since we started monitoring in March 2005. You can visit our iCarol Status Monitor at http://status.iCarol.com to see the uptime status of all major iCarol systems at any time. In the unlikely event of an outage, we post any updates and information on that page.

Since we started in 2005, our updtime has exceeded 99.9% as measured by an independent third party, SiteUpTime.com.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

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"Our migration to iCarol was the result of a thorough and rigorous vendor selection process of 11 potential vendors. iCarol excelled with completeness of functionality, technology maturity and affordability. We strongly recommend that any distress or counselling contact centre look closely at iCarol – we doubt you’ll find a better match!" -Ted K., VP of Information Technology

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