
Statistics & Outcome Reporting
Analyze your operations in order to secure funding and improve services with unlimited ways of slicing and representing your data in attractive charts and reports.
Free Trial See All FeaturesOrganize your call content to gather statistics and create reports that you can neatly present to your board and funders, demonstrating the value your helpline is providing to your community.
Read MoreUse Call Statistics to run many different reports, and use advanced filter options to narrow down reports to the precise information you need to review.
Read MoreGenerate a variety of reports on your resource and referral data and content, and use advanced filter options to narrow down reports to the precise information you need to review.
Read MoreGenerate a variety of different reports on your outbound call activities.
Read MoreOptimize your people management by generating reports on the information and activities of your staff and volunteers.
Read MoreGenerate a variety of reports to otimize your shift coverage and stay on top of your shift calendar.
Read MoreGenerate reports on follow-up activity details to track how much time was spent on follow-up activities by any user.
Read MoreGenerate targeted reports to find out how many visitors use your public resource directory, and how they use it.
Read MoreGenerate reports on outreach and marketing activities such as presentations, mailers and attended displays.
Read MoreControl how iCarol is being used by your team through extensive security measurements and detailed reports.
Read MoreGenerate reports detailing skills and achievements for staff and volunteers and turn on automatic notifications for upcoming and overdue milestones.
Read More ![]() | CONTACT The Crisis Line Jackson, Mississippi, USA "The savings in manpower are phenomenal. The iCarol staff have been wonderful to work with." - Peter M, Executive Director |