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Home  |  Software Features  |  Statistics & Outcome Reporting  |  Call Statistics

Call Statistics

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iCarol Statistics lets you generate many different types of reports on your call report data, such as:

  • Count of calls
  • Total call length times
  • Average call length
  • Call report content details, like caller issues and demographics

You can view your call data in a ranked bar chart, a pie chart or a simple summary report with access to detailed numbers from your call report data. You can sort and filter this content, and you can click on the charts to drill down to more information. You can also export selected areas to Excel or copy graphics into Word docs for easy reporting and illustration.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials


California 2-1-1
State of California, USA
"2-1-1 California’s network is pleased with its selection of iCarol as its new statewide data-sharing software solution. The plan to move 25 of our state’s 2-1-1s from operating on several different software programs to one solution has been well organized and executed. Everyone from iCarol’s tech support to management has been responsive and supportive throughout the entire process." - Lilian C., Program Manager

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