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Learning to use iCarol

We make training easy for you and your staff. When you first start your trial we invite you to attend a meeting so we can get to know you and discuss the challenges you’re hoping to address with helpline software. Your users can access help articles, tutorial videos, webinars on specific aspects of our software, and more, all available to help your staff and volunteers use iCarol effectively.

We think that thanks to our intuitive system and great training materials, even beginner computer users will be able to grasp iCarol’s easy interface. We have plenty of clients whose staff, volunteers and even managers considered themselves “computer illiterate” before adopting iCarol, and are now happy to report that not only can they use our service, but they’ve become more comfortable using computers in general as a result of our easy learning process.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

Testimonials

Community Crisis Services
Hyattsville, Maryland, USA
“I was skeptical about switching to another data program that wasn’t going to do what we really needed to do - iCarol isn’t like that. Its customizable and awesome to work with. All our volunteers and staff love it and scheduling and supervision have never been easier.”- Tom B, Deputy Director

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iCarol Helplines Around the World!

@RFBSociety You are truly amazing! Thank you for being such a good partner to CHIMO and to all community organizations.

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The Vancity team really showed up in their colors this year! Thank you for all you do for CHIMO!

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