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Video Training Tutorials

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iCarol’s video training tutorials are a great way to get up to speed on our features and train your staff and volunteers. Videos cover major features and functions as well as information about optional add-ons. To access the video tutorial library, click on Help in your iCarol system.

List of available videos

  • You need an iCarol login to view these videos. If you do not have an iCarol login, please contact your administrator.
  • If your organization does not yet use iCarol, please contact us.

    Testimonials

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    Altoona, Pennsylvania, USA
    "Having the ability to see a real time status update of today's scheduled calls and quickly identify any incidents or issues has improved our service commitment to our callers." - TerriAnn G, Executive Director

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