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woman with long brown hair wearing a red bandana and white tshirt that says volunteer surrounded by boxes of supplies hands a cup of soup to a man in a wheelchair with long gray hair wearing a baseball cap and flannel shirt with vest. A man with long dark hair gathered in a ponytail wearing a white tshirt with the word volunteer on the front is pushing the wheelchair.

Volunteer/Staff Management

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woman with long brown hair wearing a red bandana and white tshirt that says volunteer surrounded by boxes of supplies hands a cup of soup to a man in a wheelchair with long gray hair wearing a baseball cap and flannel shirt with vest. A man with long dark hair gathered in a ponytail wearing a white tshirt with the word volunteer on the front is pushing the wheelchair.

Volunteer/Staff Management

Your volunteers and staff are the heart of your organization. It is their commitment to your mission and dedication to giving back to their community that makes it all possible.

Whether you have just 10 volunteers or hundreds, iCarol’s scalable solution is there to help you manage your workforce and build loyalty — retaining them for longer periods so they can continue to serve your mission for many years to come.

With iCarol You Can:

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Manage Worker Profiles

  • Create new profiles manually or upload data
  • Store background details, contact information, languages spoken, and other key data
  • Add profile photos for easy identification
  • Track skills, achievements, trainings, certifications, and team memberships
  • Monitor certification/training due dates for renewal
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Communicate

  • Send messages to volunteers and staff via email or SMS/text
  • Configure notification preferences for:
  • Upcoming shifts
  • Assigned follow-ups
  • Substitution requests
  • Other important updates
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    Scheduling and Availability

    • Record volunteer and staff shift preferences
    • View upcoming shifts directly within each profile
    • Set on-leave status or disable profiles to revoke access when needed

    View/Filter/Organize

    • Sort and filter staff and volunteer lists
    • Customize views by adding or rearranging data columns
    • Organize and group records based on the fields most relevant to your needs
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    Security and Access Controls

    • Assign role-based security settings with ready-made or advanced options
    • Define exactly what each user can view, edit, or access in iCarol
    • Disable profiles to revoke access anytime

    Learn more about how iCarol can help your organization!