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  • Volunteer & Staff Management

    Manage Volunteers & Staff

    Manage contact information, shifts, and other personalized data and communicate using integrated feedback tools, automated emails, internal chatboards, news and events.

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Volunteer and Staff Management

Your volunteers and staff are the backbone of your organization. Without them, you simply couldn’t provide your service to the community. You invest a lot of time in recruiting, screening, and training your volunteers — ensure that they provide a high quality service, are happy and invested in the work you do, fulfill their commitments, and stay with your helpline for many years to come.

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Manage and Engage with Volunteers

Organize contact information, shifts and other personalized data, and communicate using integrated feedback tools, automated emails, internal chatboards, news and events with staff and shift management software


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staff management software

Skills and Achievements

Assign and track skills, achievements and milestones of your staff and volunteers, plus receive an end-of-month Upcoming and Overdue Skills and Achievements Summary Report.


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online shift scheduling software

Chatboard

Give your volunteers and staff an easy way to exchange information and discuss topics with each other in Chatboard forums that group messages by topic.


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Events

In one easy place, see an overview of all meetings, trainings, birthdays, vacations, holidays, special occasions, outreach events and marketing events—then drill down to particular event details.


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iCarol shift scheduling software

News

Share announcements, important news and other relevant information with your staff and volunteers in one easy, obvious place that they won’t miss.


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iCarol Staff Mngt Software

Email Members

Enable automatic email reminders to inform and remind your team about shifts and events, or send easy manual emails through iCarol when you need to share information with your entire team quickly.


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Internal Chat

Exchange typed messages with colleagues instantly and easily, without ever leaving the security of your iCarol screens.


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Testimonials

Dial Help
Houghton, Michigan, USA
"Ask anyone here in our office and you will know I can talk all day about how incredible iCarol is." - Kevin W, Program Director

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