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Speed up Resource Searches

Have you got a whole lot of resources? Looking to save time searching for them? We’ve got a new option for you.

When searching for resources, you may have noticed that every time you change a geographic filter – country, state or province, county, city, etc. — iCarol runs a new resource search automatically, as soon as you make a new geographic selection.

For many of our clients, this is perfect. As you get more and more precise with the geographic location, you narrow down the list of resources. And for clients whose number of resources is not in the many tens of thousands, each search happens near-instantaneously. If this describes your work, no need to read further.

But for clients whose number of resources is more than 50,000 or so, that’s not always the case. With this volume of resources sometimes each search could take a couple seconds. That may not sound like a lot, but those seconds can add up, and add to your average call time.

It’s for these clients that we’ve created a new option – it lets Admins tell iCarol not to automatically search each time a geographic filter is adjusted. Instead, you’d adjust these filters, and then the search is not run until you click the button that says “Search.” In this way, it adds that extra mouse click, but can save you multiple seconds per search.

Admins set this option in the Admin Tools section. In the Resources tab, put a checkmark in the box that says “To optimize resource searching performance, disable automatic resource searching.” You can always test it out on a few searches to see if you like it first.
Disable Automatic Resource Search

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