Summary Report is enhanced and has moved
We’ve moved the Summary Report from the Statistics -> Callers page to the Statistics -> Analysis page. This lets you now use all the great filters of the Analysis tool when running the Summary Report.
iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…