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Survey: Automated Follow-ups Trial

Whether you trialed Automated Follow-ups or not, we want to hear from you!

As you may have heard, iCarol recently wrapped up a trial of a new Automated Follow-ups Feature.

In order to learn from this experience and plan for future feature releases and trials, we are requesting customer feedback in the form of a survey.

We are encouraging all iCarol customers to take the survey, even if you did not know about Automated Follow-ups or if you did not participate in the trial. The survey takes less than 1 minute to complete – log in to iCarol and navigate to our Help Center or Admin Dashboard for the link to the survey!

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Dana (She/Her/Hers) joined the iCarol team in 2013 after 12 years of direct service and administrative duties at a blended 2-1-1/crisis intervention/suicide prevention center. As the Communications and Social Media Manager at iCarol, you'll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials that aid helplines in their work.

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