On Wednesday and Thursday, April 24th and 25th Rachel Wentink, Vice President, Operations for iCarol, will be in Denver, Colorado attending the 52nd American Association of Suicidology (AAS) Conference.
The conference is a convergence of professionals working across the spectrum of the suicide prevention industry, from those operating crisis centers and other direct care services, to professionals working in academic settings conducting suicide prevention research, and advocates focused on education and awareness.
So we can continue to be aware and closely in touch with the topics that most impact iCarol’s customers, on Wednesday Rachel will attend the pre-conference program for Crisis Centers, followed by the National Suicide Prevention Lifeline update session.
Having supported crisis centers since the earliest days of the Lifeline network, and serving a large portion of the network that are iCarol customers, we have witnessed the Lifeline’s growth year after year, both in the number of participating centers and the volume of contacts the Lifeline receives through calls, chats, and other forms of communication. We suspect the update provided at the conference will show continued expansion in 2018. Unfortunately 2018 was another year with well-publicized deaths by suicide of a number of celebrities, including Kate Spade, Anthony Bourdain, and Avicii. These losses always result in a spike in volume and without fail the participating centers always step up to meet the challenge and provide help and hope to the people prompted to reach out for themselves or loved ones.
The Lifeline update also promises to provide information on developments in Lifeline initiatives such as Follow-up Matters and the Lifeline Safety Assessment. These and other projects directly inform iCarol’s strategy and product development in the coming months and years, which ensures we will continue to meet the needs of suicide prevention centers everywhere, providing the tools they need to do their life-saving work.
Finally, on Wednesday evening Rachel will attend the Crisis Centers Reception, which provides the chance to network and catch up with crisis center staff and leadership and hear all about the important work they are doing.
If you plan to be at the AAS Conference, Rachel would welcome the opportunity to chat with you about the needs of your suicide prevention service and answer your questions about iCarol. As always, we also welcome you to contact us at your convenience to share your challenges or projects and explore how iCarol can be of assistance.
From April 18th through the 21st, Polly McDaniel, Director of Business Development, and Rachel Wentink, Vice President, Operations, will be in Washington, DC for the 51st American Association of Suicidology (AAS) Conference.
As we shared recently, iCarol is now a part of Harris Computer Systems as the flagship product for not-for-profits falling within the CityView portfolio of solutions. As such, we’re delighted to also welcome Sean Higgins, Executive Vice President of CityView, who will be joining us at AAS from Thursday through Friday of that week. Sean is eager to learn more about the industry iCarol serves and meet our customers, and we’re equally excited for all of you to meet him!
Our team will be at booth #202 in the Ballroom Foyer and you’ll also see us at many of the events and sessions, too. It’s important to us to learn about all the latest research, lived experiences, and the expanding needs of crisis centers as they work to build suicide-safer communities. We are looking forward to hearing about how things have been going for your organization, and the exciting initiatives you’ve had going on. We’d also enjoy the opportunity to answer any questions you may have about iCarol and talk with you about how our solution can support your suicide prevention service.
On Friday March 11th from 12:00 – 1:00pm EST, the American Association of Suicidology will present a webinar titled “Harnessing the Presence of a Teachable Moment to Improve Care for Suicide Attempt Survivors.”
Description: The population of suicide attempt survivors treated in acute inpatient medical settings is heterogeneous in nature, ranging from those who made a near-lethal attempt with little intent to die to others treated for a serious premeditated suicide attempt meant to result in death. As such, discharge planning will vary based upon multiple factors, including medical coverage, resource allocation, and patient motivation to engage in mental health services. While patients stabilize physically, hospitals could . . . Read More
This webinar is offered free of charge to AAS members, and is just $35 for non-members.
AAS membership offers learning opportunities like this webinar, discounts on conferences, publications, and training, and more. Click here to learn more.
Last week Neil and Rachel attended the American Association of Suicidology (AAS) conference in Atlanta, GA. As always, it was fun seeing familiar faces and catching up with friends and clients in the suicide prevention industry.
Atlanta is a nice place for a conference; we enjoyed our trip there for the AIRS conference last year, and it was great to visit again for AAS. The Hyatt Regency where the conference was held proved to have a nice layout that allowed for good flow of traffic, convenient access between guest rooms, session areas and the exhibitor’s hall. We took part in some really fun and interesting “hallway conversations” with key people attending the conference.
The evenings provided a great opportunity for funders, call centers, and vendors alike to mix and mingle and share neat ideas. Here’s some of us (Neil in the upper left) out for dinner the first night.
Another fun jaunt led us to this beautiful view of Atlanta’s SkyView Ferris Wheel as seen from a nearby hotel.
It was also great to tour Behavioral Health Link located across the street from the conference location. That tour was extremely well attended and informative. BHL runs a clearly professional crisis center that ensures the clients are not only well referred, but also that the service providers to whom the clients are referred get accurate and timely service. Really impressive.
We enjoyed Lifeline’s session where they shared that their network has answered over 7 million calls in their 10 years. Coincidentally, this network launched the same day as iCarol: January 1, 2005. They also highlighted the success of Lifeline Crisis Chat, an important channel to reach people where they are at and provide help and counseling to them. They shared that they’re seeing more youth on their chat sessions than they see on phone calls; about 40% are under 25. Another reminder that there are groups that simply prefer to reach services online these days, and it’s important to be available to those folks. It’s a network that iCarol is honored to be working with and it was great to hear about the successes first hand.
We learned about an upcoming conference opportunity for suicide prevention professionals – The Midwest Regional Suicide Prevention Conference will be held July 22-23, 2015 with a pre-conference training day on July 21st at the Kansas City Airport Marriott. This conference is being organized by suicide prevention partners in Iowa, Kansas, Nebraska, and Missouri and will feature some key experts in the field. Check out their website for more information.
AAS put on a really great conference this year. Thanks to everyone who stopped by our booth to say hi, and of course to the new friends we made if you want to learn more about iCarol we’d love to hear from you. Give us a call, contact us on our website or join an upcoming webinar to learn more about us and our features.
We’re gearing up for the American Association of Suicidology’s 47th Annual Conference in Los Angeles! We’re looking forward to seeing so many of our friends and colleagues there; it’s always a great chance to catch up with everyone in the helpline and suicide prevention industry.
This year iCarol is particularly excited to present a special lunch session on Friday April 11th. Our workshop is
With every passing year, the use of new channels to seek help continues to expand. Join this session to help your crisis center evaluate these channels, determine your next steps and plan your technology choices to adapt to the evolving Online Emotional Support (OES) landscape. You’ll hear from your peers and technology experts about the best way to get started serving people interactively using the electronically written, rather than the spoken word.
Chat, Texting, Mobile and Social: A look at today and the future of online emotional support with iCarol.
Adding new channels by which your clients can reach you can be intimidating and may leave you with a lot of questions. We hope to answer the questions you may have about these new technologies and give you confidence to embark on this new and exciting path with the tools iCarol has developed. We hope you’ll join us for this session at AAS! Not attending the conference but still want to learn more about our Online Emotional Support capabilities? Sign up for a webinar!