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Posts Tagged ‘child helplines’

iCarol Attending the Child Welfare League of America Conference

From April 26th through the 29th, Polly McDaniel, Director of Business Development, and Rachel Wentink, Vice President, Operations, will be in Washington, DC for Child Welfare League of America (CWLA) Conference.

For nearly 100 years, CWLA has existed as a coalition of hundreds of private and public agencies that work to serve children and families who are vulnerable. Their expertise, leadership and innovation on policies, programs, and practices help improve the lives of millions of children across the United States, though their work makes a positive impact worldwide. They envision a world where every child will grow up in a safe, loving, and stable family, and focus on children and youth who may have experienced abuse, neglect, family disruption, or a range of other factors that jeopardize their safety, permanence, or well-being. CWLA also focuses on the families, caregivers, and the communities that care for and support these children.

We’re very excited to attend this conference for the first time in 2018. iCarol serves many clients who work directly in this space and use our solution to log their contacts with families and caregivers, and connect vulnerable families with resource information using the built-in service inventory that iCarol offers. So that we can continue serving them well and add more such agencies to the iCarol family, we’re eager to meet more of these organizations in person at the conference so we can continue to learn about their needs and see how iCarol might assist them improve the quality of life for children everywhere.

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iCarol to present at Child Helpline International’s Seventh International Consultation

We’re thrilled to have been invited by Child Helpline International to present at their upcoming global conference in London at the end of this month. Our founder, Neil McKechnie, will be discussing how professionals at centers manage and harness the power of helpline data and he’ll emphasize how folks analyze that data to better help children.

With iCarol’s integrated helpline software, users worldwide will log more than 5 million interactions this year alone through phone, live chat, and text messaging channels. This data, collected by over 45,000 users worldwide, is empowering individual organizations and collaborative groups to spot critical trends, improve their services and prove their value to their communities and funders. So in this presentation, we’re looking forward to highlighting how organizations; large and small, standalone or collaborative have used actionable, real-time data to create a safety net of concern to better help children.

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