This Wednesday through Friday, members of our team will attend sessions at the American Association of Suicidology Conference, and we will also host a booth in the virtual exhibit hall.
The conference is a convergence of professionals working across the spectrum of the suicide prevention industry, from those operating crisis centers and other direct care services, to professionals working in academic settings conducting suicide prevention research, and advocates focused on prevention, education and awareness.
So we can continue to stay ahead of the topics that most impact iCarol’s customers, on Wednesday Dana will attend the Crisis Continuum pre-conference program, which concludes with a session on network updates and future directions for the National Suicide Prevention Lifeline Network.
Having supported crisis centers since the earliest days of the Lifeline network, and serving a large portion of the network that are iCarol customers, we have witnessed the Lifeline’s growth year after year, both in the number of participating centers and the volume of contacts the Lifeline receives through calls, chats, and other forms of communication. At this year’s update we’re anticipating the latest news from the 988 transition plan and how that will affect members of the Lifeline network. We’re also closely following the continuing conversations on how communities are changing their practices around responding to mental health emergencies and similar crises, with a shift towards crisis intervention teams and other professionals leading the response as opposed to law enforcement.
These discussions directly inform iCarol’s strategy and product development in the coming months and years, which ensures we will continue to meet the needs of suicide prevention and crisis centers everywhere, providing the tools they need to do their life-saving work.
If you plan to be at the AAS Conference, please stop by our virtual booth to download our new guides and materials, including a brand new ebook on choosing software for crisis intervention and suicide prevention services. We’ll also be available for virtual meetings at your convenience to answer your questions, or have conversations about your challenges or projects and explore how iCarol can be of assistance.
The 54th Annual Conference of the American Association of Suicidology (AAS) is scheduled to be held in Orlando, Florida, April 21-24, 2021, with pre-conference workshops taking place on April 21st. The event will offer a mix of in-person and virtual content with a theme of “Social Contexts in Suicide: Upstream Perspectives on Theory, Research, and Prevention.”
AAS has extended the Call for Papers deadline to November 15, 2020 at 5:00 p.m. Pacific Time. They invite proposals for individual papers, posters, panel discussions, symposia, and workshops, and are also accepting presentations for several preconference programs:
- AAS Preconference Workshops
- Crisis Services Continuum Conference
- Postvention Preconference
- Military and Veteran Suicide Prevention Preconference
Proposals must follow specific guidelines and be submitted online to receive consideration. Abstracts that do not conform to the guidelines may not be reviewed. Applicants will be asked to select keywords identifying key elements of the submission, and those keywords will be used to index the conference program.
Submit Your Paper
How is the global Coronavirus pandemic affecting mental health providers, clients, and the gambling industry? Are you interested in learning more about gambling addiction and responsible gambling?
Join international experts and attendees from around the world at the virtual National Council on Problem Gambling (NCPG) National Conference, November 5-6 and 12-13. Virtual sessions will run from 12 to 4 pm EST with optional networking from 4 pm to 5pm.
The conference is the oldest and largest gathering that brings together local, national and international experts, professionals and individuals to discuss and learn about responsible gambling and problem gambling.
A wide range of topics will be presented, with something for experts and relative newcomers alike with content on public health, community, prevention, treatment, advocacy, recovery, research, regulatory, and the gambling industry, including online gambling, sports betting, military and veterans issues, and specific populations. Recordings of each day’s sessions will be available to registrants for at least 30 days.
Registration starts at $63/day – or less for groups 3 or more. Discounts available for NCPG members!
14 CEs, NAADAC approved.
Visit www.ncpgambling.org/national-conference/34th-mainonline/ to learn more and register!
Unfortunately as is the case with so many other events planned for this spring, iCarol’s annual customer conference, originally scheduled to take place in Grand Rapids, Michigan this June, has been cancelled due to the COVID-19 pandemic. We look forward to this event each year and were very disappointed to have to cancel, as we always enjoy seeing our customers and spending an entire day with them immersed in iCarol training and a user group session.
It’s important to us that our customers still have the opportunity to connect with us, receive training, and have the option to participate in a user group session, even if this year we can’t hold the event in person.
We’re excited to announce the first initiative to provide that continuity — the user group portion of our conference will become a virtual user group session, scheduled for Thursday, June 11 at 2pm Eastern.
This virtual user group session is your chance to hear about the latest improvements and enhancements to iCarol, learn what we have planned for implementation in the coming months, and discuss and provide feedback to the iCarol Product Management team on what features you’d like to see implemented in the future. All customers or those exploring iCarol for potential use at their organization are welcome to attend.
Virtual User Group Exclusive: Attendees of this session will be the first to hear about a major feature release coming in Q4 of 2020! You won’t want to miss it!
During this session we will:*
- Review released features and enhancements from the past year
- Share features and enhancements in progress and coming soon
- Discuss iCarol strategy and priorities
- Invite your industry expertise and votes on top ideas
- Share a sneak peek at an all new, major feature release coming in Q4 of 2020!
Learn More and Register
*We reserve the right to make adjustments to our schedule and topics prior to the event date.
From July 22-25, 2020, the National Council on Problem Gambling (NCPG) will hold their 34th National Conference on Gambling Addiction and Responsible Gambling in Washington, D.C.
NCPG is currently accepting proposals for presentations to be offered at the 2020 conference. They encourage submissions on the following topics:
- Promising and proven advances in treatment including brief interventions, pharmaceutical trials, alternative therapies, co-occurring disorders, outcome studies, and research to practice;
- Professional and clinical ethics in treatment, research, and prevention;
- Innovative and novel prevention programs and models that demonstrate results across different domains and populations;
- Recovery-oriented systems of care, self-help, relapse prevention, and recovery supports;
- Developments in responsible gambling policy, programs, legislation, and regulation;
- Data and measurements for responsible gambling program efficiency;
- Re-framing the conversation, positive play and beyond;
- Outreach, concerns, and research for special populations such as seniors, youth and racial/ethnic groups;
- And more!
The deadline to submit presentations is January 17, 2020.
Learn More and Submit Your Presentation
The California Coalition Against Sexual Assault (CALCASA) will host the 2020 National Sexual Assault Conference September 2-4 in Anaheim, California. This conference welcomes thousands of people, all invested in ending sexual violence. The NSAC Conference is known for providing opportunities to share information and resources, advance learning, develop new skills, and increase the capacity to assert the dignity of all people. NSAC also believes in building strong partnerships and strategies that strengthen the work to end sexual violence.
CALCASA has opened the process for accepting proposals for workshops and presentations for the 2020 conference. For Request for Proposal criteria and details, including available tracks and rules for submission, check out the information below!
Proposal Guide – English
Guía de Propuestas en Español
Submit Your Proposal
All proposals must be submitted online by DECEMBER 23, 2019 11:59 pm PST. For questions about proposals and NSAC, please visit http://www.nationalsexualassaultconference.org/proposals/
This week, Polly McDaniel, Director of Business Development, and Veronica Ross, Solutions Expert, are joining crisis center directors and staff from across the US at the National Crisis Center Conference in Salt Lake City, Utah.
The theme of this year’s conference is “Reaching the Summit: Innovate to Elevate.” Of the theme, organizers say, “During times of division and uncertainty, crisis organizations are needing to use their collective creative energies to remain relevant and sustainable. But challenging times can bring out the best in crisis organizations. We are excited to hear what innovative and creative programs and approaches are being implemented by our crisis organization colleagues.”
At iCarol, we are strong proponents of innovation as a means for a crisis center’s growth, improved efficiency, and better outcomes for the people they serve. We’re very excited to partake in the conversations at the conference this year, and to see how we can help crisis centers innovate to elevate their service delivery.
The two entities presenting this conference, CONTACT USA (CUSA) and the National Association of Crisis Organization Directors (NASCOD) have a phenomenal history of supporting crisis work and we recommend considering membership for your service if you are a helpline, warmline, crisis center, suicide prevention service, or similar organization. By joining them you’ll discover fantastic networking and knowledge sharing from caring individuals who can relate to your day-to-day joys and challenges as a manager or executive director of a not-for-profit. Find out more about CUSA membership here and NASCOD membership here.
Our history with this group and conference is our longest association, going way back to iCarol’s earliest days, and many of the helplines and crisis centers who host this conference were some of iCarol’s earliest users. It’s a long standing relationship that we value and we’re proud to not only attend but are also long-term sponsors of this important gathering organized by pillars of the helpline industry.
As with all conferences we attend, we welcome the opportunity to connect with old friends and new ones. We’re eager to hear about your latest projects and discuss ways iCarol can support you and the needs of your community. Both Polly and Veronica will be on hand throughout the conference to answer questions and talk about how iCarol can help. We look forward to seeing you!
CW: The following blog post discusses the topic of sexual violence and harassment.
On August 21st and 22nd, iCarol Director of Business Development, Polly McDaniel, and Solutions Expert Veronica Ross, will be in Philadelphia for the National Sexual Assault Conference.
This is our 3rd year at this particular conference, though organizations that address sexual violence prevention and help those who have experienced a sexual assault or other crimes have long been a part of the iCarol family. In the past few years though, iCarol has seen tremendous growth in the number of new organizations joining us that serve in this space. Over the course of many years serving this industry we have learned much about the unique challenges these organizations face, the nature of the work they do and the people they serve, and the tools they need to expand services in a cost effective but meaningful way.
One undeniable trend is the need to aid survivors through live chat or SMS/Texting, in addition to phone hotlines. While we’ve seen a monumental shift in public awareness of just how pervasive sexual violence is, and more willingness to listen to and believe survivors, there are still barriers in place that prevent people from sharing their stories. The means to ask for help in a way that makes people feel less vulnerable, or more anonymous, can make all the difference in helping someone break their silence and begin their next steps toward healing and recovery. We’ve spent the last several years actively working organizations to help them add on such services.
We’re also so excited to have seen how organizations that help survivors of sexual violence are expanding their services, and using innovative tools to do so. For instance, expanding their talent pools by allowing remote work, dispatching volunteer advocates to Sexual Assault Forensic Exam (SAFE) procedure, providing follow-up activities, and more services to support survivors.
If your organization supports those who have been affected by sexual violence, we invite you to review some of the resources we’ve pulled together to help you:
eBook: Choosing Software for Survivor Support Services
for Survivor Support Services
We’re looking forward to the opportunity to answer your questions and hear more about the amazing work you’re doing for sexual violence survivors in your community and beyond. If you are going to be at the conference, please stop by the iCarol booth! If you have questions or want to set up a meeting to speak with one of our Solutions Experts, please contact us.
On Sunday, July 28 and Monday, July 29, iCarol Solution Expert Team Lead, Eliisa Laitila, will be at the National Association of Area Agencies on Aging (n4a) conference in New Orleans, Louisiana.
n4a is a is a 501(c)(3) membership association representing America’s national network of Area Agencies on Aging (AAAs) and provides a voice for the Title VI Native American aging programs. iCarol serves many organizations who are Area Agencies on Aging and therefore members of n4a, as well as other agencies in the aging and disability space. Aging and Disability Resource Centers, helplines that curb senior isolation and loneliness, and senior-focused information and referral services choose our solution because we empower them to:
- Invite and document contacts from clients and their caregivers over a variety of communication channels: phone, in-person, web forms, and our integrated Live Chat and Texting.
- Encourage No Wrong Door initiatives by enabling them to securely send information to partners, make warm transfers, and dispatch additional services.
- Create and curate simple to complex community service inventories to share with clients and caregivers by phone, email, Text/SMS, and during Live Chat sessions.
- Share searchable resource information on their own public websites, or the websites of partners such as senior centers, local libraries, and hospitals.
- Engage in ongoing client contact to track client history and progress, ensure needs are being met, and to document customer satisfaction and outcomes.
In some cases, Area Agencies on Aging and Aging and Disability Resource Centers are using statewide software systems, and local centers may not be empowered to use iCarol as their sole solution for service delivery. However, even in these instances iCarol can still help! Some centers use iCarol to provide important capabilities not included in a statewide solution, such as live chat or SMS/texting capabilities that expand services to a wider audience, public intake or eligibility screening forms, or web searches of available community resources.
For more information on how iCarol helps senior serving agencies, click here. If you’ll be at the n4a conference, please stop by and see the team at booth 203 so that we can discuss how iCarol can help you. If you’re not in New Orleans for the conference, we welcome those interested in learning more about the iCarol solution to contact us to ask your questions or have a quick meeting to talk about your challenges so we can see how iCarol might help.
This week, the National Conference on Problem Gambling holds its 33rd National Conference on Gambling Addiction and Responsible Gambling. This is the largest and oldest conference of its kind bringing together leaders in prevention, education, treatment, responsible gaming, research, and recovery.
Problem gambling helplines do wonderful work to strengthen families and improve health and wellness by reducing the economic, social, and personal costs caused by problem gambling. With the growing popularity and reduced legal barriers to sports betting, focus on awareness, education, and prevention are more important than ever.
NCPG has also focused its efforts on supporting members of the military after their research found that 56,000 servicemembers meet the criteria for a gambling disorder and that military personnel and their families are exposed to more than 3,000 slot machines on military bases located Outside the Continental United States (OCONUS) where over $100 million is gambled away every year. Research showed that military personnel are up to 2-3 times more likely to experience problem gambling. Yet, due to the stigmas associated with the disorder, less than ten percent of those with gambling problems seek help. The lack of protections against gambling addiction extend beyond active duty members: a 2019 study of veterans with gambling disorder discovered that they are twice as likely to attempt suicide as compared to veterans who do not have a gambling addiction, and 40% of veterans seeking problem gambling treatment report suicide attempts.
NCPG leadership influenced the introduction of a bipartisan, bicameral bill, the Gambling Addiction Prevention (GAP) Act of 2019. The proposed law would require the US Department of Defense to develop policies and programs to prevent and treat gambling problems, in coordination with the Department’s other behavioral health efforts. On military sites where gambling activities take place, such policies and programs would include providing educational materials and promoting responsible gambling behavior. It also requires the Department to update its regulations, instructions, and guidance to explicitly include gambling disorder within 180 days of the passage of the Act.
iCarol is the chosen provider for a national chat and text collaboration platform for the National Council on Problem Gambling. Several centers and organizations from around the U.S. participate to provide help in states where they provide services. Help seekers from around the U.S. can contact the NCPG National Helpline through phone, SMS/text, or live chat, and are routed to centers serving their local community whenever possible possible. If there is not a designated center available, a trained back-up center helps the person in need. Contact us if you are interested in a model like this at your organization or network.