Microsoft products play a large role in what we do and the innovative service offerings we’re able to pass along to our clients. So, we were delighted to have the recent opportunity for Jackie and Neil to sit down with Andy Pitman, Director of Health and Human Services Solutions at Microsoft, to talk a bit about iCarol and the incredible work of our clients as life-saving social safety nets of their communities. You can check out that interview here. We’ve very excited to announce some additional initiatives between ourselves and Microsoft soon – stay tuned to the blog and your iCarol Dashboard for more information.
This week our business development team will convene in Nashville to participate in the CUSA/NASCOD conference. This event is going to be a particularly special one for us because so many members of our team will be together at once, someone’s even travelling internationally to be there; Britt will be coming all the way from Germany to meet our North American clients!
After Friday’s sessions, we invite you to join us and CONTACT of Mercer County, NJ for a special session at 5pm. We will highlight the TxtToday pilot project; a national Texting Helpline. This pilot is a partnership between CONTACT of Mercer County New Jersey and CONTACT Crisis Line in Jackson, with iCarol as the software platform that accommodates the data aggregation and load balancing of the texts among the centers. We’re excited to talk about iCarol’s role in this partnership and to listen to the centers’ experiences in the pilot.
If you’ve ever considered the benefits of having your center join a national network, then this session is definitely for you. The pilot participants wish to expand this network by adding on more participating centers, so we invite you to come and find out how you might become a part of this exciting venture to reach help seekers all over the nation via this extremely popular and growing channel of text communication. And if you’re still not convinced whether you should join us, we’ll have some treats to share with our audience. Everyone enjoys something to snack on after a busy day of learning and networking! 😛
So if you’ll be one of the many people in Music City later this week, please stop by our booth and say hi! If you use iCarol at your helpline then we’d certainly love to get to meet you face to face! If you’re not a current user, we’d be grateful for the opportunity to tell you about iCarol Helpline Software and how it’s used by helplines all over the world, many of whom will be represented at this conference. Hope to see you there!