Next week, beginning on Monday, August 21st and lasting through Thursday, August 24th our Solutions Expert, Aaron Young, will be at the National Sexual Assault Conference (NSAC) in San Francisco, California.
We first attended this national conference in 2017, though organizations that address sexual violence and help sexual assault survivors have long been a part of the iCarol family. Our first experience at NSAC was exciting and inspiring; we were thrilled by the number of talented and passionate advocates we met. They do invaluable work toward awareness, breaking the silence around rape and sexual assault, preventing violence, and helping those affected by sexual violence heal from their trauma. In the years that followed we welcomed a number of new organizations serving this space into the iCarol network of users, and the Victims Services industry is one of the fastest growing within the iCarol family. We’re eager to attend the conference again this year so we can meet more people doing this amazing work, reconnect with those we met earlier, and show everyone some of the latest solutions we offer to enhance service delivery to survivors.
So, why is iCarol a popular choice with Victim Services agencies who serve people impacted by sexual or intimate partner or domestic violence, human trafficking, and other forms of victimization or abuse?
Some of the top reasons this is such a fast growing industry for iCarol are…
- Integrated Live Chat and SMS/Texting – This communication channel is in high demand among those affected by forms of abuse. It’s silent, can be anonymous, and for many people they find it easier to “talk” about this difficult subject through writing rather than speaking out loud. With iCarol you can offer Live Chat or SMS/Texting services through the same platform you use to document your calls and collect data needed for funding, dispatch SAFE accompaniment, offer referrals, manage and track your clients, and all the other services you use in your iCarol system.
- Specialized Messaging – iCarol is also an inherently better choice for Live Chat/SMS channels than a generic, out-of-the-box product because of some of the other tools and features elsewhere in this list. Because iCarol has other tools designed specifically for social and human service organizations. That includes built-in risk assessments, triaging, ability to enroll them in programs and services, provide and track resource and referral access, and working with clients over a period of time and not a transactional relationship more common in customer service style interactions.
- Privacy and Confidentiality Issues – We understand the unique needs of victims services organizations and how those also play into the safety of the person contacting your organization. All throughout iCarol we offer settings that allow you to decide if or how data is tracked, if Chat/Text conversation transcripts are saved, what data should be digitally “shredded” and after what period of time, etc. We also use the latest and most secure methods of data hosting, architecture, and encryption.
And of course there’s lots more that make our solution a top choice among victim service organizations. If you haven’t already, check out our free eBook on Choosing Software for Survivor Support Services which walks you through the top needs of victims services organizations and helps you organize your thoughts and research around choosing technology that’s best for you.
Download the eBook
If you’re going to be at the NSAC conference, please stop by the iCarol booth (#110) and say “hello.” We’re looking forward to the opportunity to answer your questions and hear more about the amazing work you’re doing for sexual violence survivors in your community and beyond.
CW: This blog post discusses stalking, sexual assault, and intimate partner violence.
January is National Stalking Awareness Month (NSAM), and though millions of men and women are stalked every year
in the United States, the crime of stalking is often misunderstood, minimized and/or ignored.
What is “stalking?”
Stalking is a pattern of behavior directed at a specific person that causes fear. Many stalking victims experience being followed, approached and/or threatened — including through technology. Stalking is a terrifying and psychologically harmful crime in its own right as well as a predictor of serious violence.
Facts about stalking*
- In 85% of cases where an intimate partner attempted to murder their partner, there was stalking in the year prior to the attack.
- Of the millions of men and women stalked every year in the United States, over half report being stalked before the age of 25 and over 15% report it first happened before the age of 18.
- Stalking often predicts and/or co-occurs with sexual and intimate partner violence. Stalkers may threaten sexual assault, convince someone else to commit assault and/or actually assault their victims.
- Nearly 1 in 3 women who were stalked by an intimate partner were also sexually assaulted by that partner.
- Stalking tactics might include: approaching a person or showing up in places when the person didn’t want them to be there; making unwanted telephone calls; leaving unwanted messages (text or voice); watching or following someone from a distance, or spying on someone with a listening device, camera, or GPS.
What is the impact on stalking victims?*
- 46% of stalking victims fear not knowing what will happen next.
- 29% of stalking victims fear the stalking will never stop.
- 1 in 8 employed stalking victims lose time from work as a result
of their victimization and more than half lose 5 days of work or more.
- 1 in 7 stalking victims move as a result of their victimization.
- Stalking victims suffer much higher rates of depression, anxiety, insomnia, and social dysfunction than people in the general population.
How you can help
Helpline staff and volunteers can do a number of things to help people who reach you and talk about being stalked:
- Provide validation and empathy.
- Don’t minimize behaviors that are causing the person concern (e.g. “I wouldn’t worry.” “That doesn’t sound harmful.” “They’re only text messages.”)
- Encourage the person to keep keep detailed documentation on stalking incidents and behavior. More information and a template can be found here.
- Use Stalking Harassment and Risk Profile (SHARP) Risk Assessments at your organization. More information and a template can be found here.
- Empower and help the person develop a safety plan that is flexible, comprehensive, and contextual. More information can be found in this guide for advocates.
- If your organization does not provide direct services to assist with the issue, provide helpful resources such as a local domestic/intimate partner violence helpline, sexual assault helpline, legal resources, law enforcement, etc.
We all have a role to play in identifying stalking and supporting victims and survivors. We encourage you to learn more from the Stalking Prevention, Awareness, and Resource Center at www.stalkingawareness.org.
*Source: Stalking Prevention, Awareness, and Resource Center (SPARC)
CW: The following blog post discusses the topic of sexual violence and harassment.
On August 21st and 22nd, iCarol Director of Business Development, Polly McDaniel, and Solutions Expert Veronica Ross, will be in Philadelphia for the National Sexual Assault Conference.
This is our 3rd year at this particular conference, though organizations that address sexual violence prevention and help those who have experienced a sexual assault or other crimes have long been a part of the iCarol family. In the past few years though, iCarol has seen tremendous growth in the number of new organizations joining us that serve in this space. Over the course of many years serving this industry we have learned much about the unique challenges these organizations face, the nature of the work they do and the people they serve, and the tools they need to expand services in a cost effective but meaningful way.
One undeniable trend is the need to aid survivors through live chat or SMS/Texting, in addition to phone hotlines. While we’ve seen a monumental shift in public awareness of just how pervasive sexual violence is, and more willingness to listen to and believe survivors, there are still barriers in place that prevent people from sharing their stories. The means to ask for help in a way that makes people feel less vulnerable, or more anonymous, can make all the difference in helping someone break their silence and begin their next steps toward healing and recovery. We’ve spent the last several years actively working organizations to help them add on such services.
We’re also so excited to have seen how organizations that help survivors of sexual violence are expanding their services, and using innovative tools to do so. For instance, expanding their talent pools by allowing remote work, dispatching volunteer advocates to Sexual Assault Forensic Exam (SAFE) procedure, providing follow-up activities, and more services to support survivors.
If your organization supports those who have been affected by sexual violence, we invite you to review some of the resources we’ve pulled together to help you:
eBook: Choosing Software for Survivor Support Services
for Survivor Support Services
We’re looking forward to the opportunity to answer your questions and hear more about the amazing work you’re doing for sexual violence survivors in your community and beyond. If you are going to be at the conference, please stop by the iCarol booth! If you have questions or want to set up a meeting to speak with one of our Solutions Experts, please contact us.
If you think the media does a poor job covering sexual violence today, check out how it was done 45 years ago, when BARCC was founded. Few media outlets wrote about sexual assault and when they did, the language is rudimentary and lacks nuance—a direct reflection of the fact that up until the rape crisis center movement of the 1970s, U.S. society had yet to grapple in a meaningful way with an epidemic of sexual violence that we are still living with today.
The Boston Globe’s coverage of BARCC’s opening consists of six short paragraphs devoid of context, statistics, survivor stories, or even quotes from the founders. The piece assumes that the only people in need of services are women.
Fortunately, as survivors and advocates broke the silence surrounding sexual violence and educated the public, law enforcement, policy makers, and the media on the issue, our vocabulary expanded and made its way to the mainstream. Now, major media outlets consider nuances like when to use the term “survivor” rather than “victim.” Journalism watchdogs and other stakeholders have created resources to aid reporters in reporting on sexual violence. Colleges and universities publish vocabulary lists to contextualize their sexual assault response and prevention work, defining terms like “affirmative consent” and “bystander intervention” for the campus community. And social media is amplifying the unfiltered voices of hundreds of thousands of survivors through viral phenomena like the #MeToo, #TimesUp, and #BelieveSurvivors movements.
But change like this takes time, and we see evidence of that in coverage of sexual violence through the years. Consider this 1977 headline from a Boston Globe front page story:
Written early in her career by Judy Foreman, now the author of several books and a highly regarded medical specialist and science writer, the piece opens: “Rape isn’t supposed to happen to nice, quiet people who leave the city for the suburbs. Even more important, rape is not supposed to be talked about, even if it happens. That kind of hysteria is for city people.”
Buried deeper in the story was the less sensational—and more important—truth of the matter: “What is clearly happening is that the taboos surrounding rape and sexual assault, the shrouds of silence in which rape was hidden in suburbia, are falling away under the combined pressure of new state laws and the growing demand for rape crisis services.”
In July 1981, the biased and myth-laden media coverage of a case in which three Boston physicians were convicted of raping a nurse prompted BARCC to hold a press conference to point out problems with the reporting. Among other complaints, BARCC’s Aileen O’Neill blasted the media for identifying and sympathizing with the defendants while ignoring the “effects of rape and the trial experience on the woman,” according to Globe coverage of the press conference.
A week before the press conference, for example, the Globe had published a story headlined, “For 3 Doctors, Future Is Uncertain,” that detailed the financial, employment, and personal troubles that had befallen the convicted rapists, quoting their attorneys and family members—including a parent who portrayed his son as the victim: “The stigma, the emotion, the trauma, is something you can’t forget,” he said of his son’s rape conviction.
Of course, we still see this focus on the harm done to perpetrators when they are held to account for their actions. The most prominent recent example is probably that of Brock Turner, the former Stanford University student who was convicted of having raped a 23-year-old woman on the school’s campus in 2015. Turner’s father petitioned the court to sentence him to probation, writing, “His life will never be the one that he dreamed about and worked so hard to achieve. That is a steep price to pay for 20 minutes of action out of his 20 plus years of life.” Although his crime was punishable by up to 14 years in prison, the judge in the case sentenced Turner to six months (he served just three), citing the “severe impact” that prison would have on Turner.
More favorable shifts in tone and balance were evident by the 1990s and 2000s, when media championed the privacy rights of sexual assault survivors who sought mental health treatment as part of their recovery. Coverage of the issue was prompted by a Supreme Judicial Court (SJC) ruling in favor of making survivors’ records available to defendants in a 1991 ruling and another 2000 decision prompted by BARCC’s refusal to hand over a rape victim’s records to her accuser.
With each ruling, in addition to reporting that focused primarily on how the ruling would affect sexual assault survivors as opposed to how it would serve defendants, media gave ample space to critics of the decisions.
After the 1991 ruling, Boston Globe columnist Bella English wrote a scathing critique that featured the voices of survivors and advocates, including then–BARCC Executive Director Sharon Vardatira. The “dubious ruling” robbed survivors of hard-won privacy rights, English wrote. “A defense attorney is not going to subpoena a victim’s psychiatric record to ‘determine if she had motive to lie,’ as the SJC naively believes. A defense attorney is looking for dirt, period, whether it’s relevant or not.”
After the ruling against BARCC in 2000, the Globe not only published an op-ed by then–BARCC Executive Director Charlene Allen, it also editorialized that the SJC had “unnecessarily lowered the bar for protecting” the privacy rights of rape victims against due-process claims by defendants. “What happens now?” asked the Globe. “To protect clients, crisis centers may keep even less detailed written records, so they have less to surrender—even though this threatens to hurt the continuity of care.”
Such concern for sexual assault survivors is a far cry from sympathetic coverage of convicted rapists. Though we still have far to go in dismantling a culture that enables sexual violence, it’s clear that the conversation about sexual assault has shifted in a direction more favorable to survivors.
Today, BARCC is a go-to source for reporters covering issues related to sexual violence. We regularly share our expertise in media outlets, including national publications like the Hill and Huffington Post, as well as local outlets like NBC Boston, WBUR, and of course, the Globe.
And though we need to do it less now than in the past, we speak up against unbalanced or misleading coverage when we see it—because continuing the conversation is how culture change happens.
This article first appeared on the Boston Area Rape Crisis Center (BARCC) website and is reprinted with permission from the staff at Boston Area Rape Crisis Center. The views and opinions expressed in guest blogs are those of the guest blog author and do not necessarily reflect the official position of CharityLogic and iCarol.
The offense of sexual trauma can be debilitating against anyone. Whether male or female, the crippling effects can be the same when it comes to how a victim internalizes and ultimately handles the healing processes as well the aftermath of the trauma. The offense can be an actual rape, sexual assault, harassment, child abuse and/or molestation, incest, drug facilitated assault, intimate partner sexual violence, or any other form of unwanted sexual offense that violates one’s privacy and respect of their personal space while threatening the protection of their person as it is certain to create a victim in every circumstance.
Although these offenses are committed against the victim it is the victim that takes on the daunting responsibility of not revealing the crimes against them or as society loosely translates it “keeping silent” of the heinous things that have transpired. Many may say this almost sounds ridiculous as to why would a victim “keep silent” about such things performed against them especially those individuals that “keep silent” for extended periods of times even decades later. What are they hiding? What are they afraid of? Why didn’t they tell it then? Why are they protecting their perpetrator? These are just some of the questions that society haphazardly throws at victims without even thinking of how much greater the evil versus the good while asking these type of questions, and I can promise you it’s like you’re throwing daggers into their stories while piercing their souls at the same time.
There was a practice that is noted first in Scotland then later in England in the 1500’s called “scolding” or “branking.” It was where a scold’s bridle, sometimes called a witch’s or brank’s bridle, was used as an instrument of punishment or as a form of torture and public humiliation. The device itself was an iron muzzle in an iron framework that enclosed the head with a bridle bit projected into the mouth and pressed down on top of the tongue. Although it may have been used on men, this form of punishment was primarily used on women whose speech was deemed “riotous” or “troublesome” so the bridle would prevent them from speaking publicly. It is noted that when the brank is placed on the “gossiper’s” head that they would be led through town to show that they had committed an offense or “talked” too much. This was in fact to humiliate them into repenting their “riotous” actions. Then not only did they have the audacity to place a spike inside the gag to prevent any talking since obviously any movement of the mouth would cause severe piercing of the tongue, but in some locations, branks would be permanently displayed by publicly attaching them, for example, to the town cross or tolbooth as displaying the branks in public was intended to remind the populace of any rash action or slander.
Unfortunately it appears that this practice of “branking” is still happening today in present day society although an actual scold’s bridle may be invisible to the human eye it still carries the same mental torment and public humiliation. Many victims walk around with a forced bit in their mouths to keep silent of the sexual offenses committed against them. A victim of sexual violence is led to believe that if they speak out against the crime against them or against their offender that some form of retaliation and or humiliation would ultimately lead to the discrediting of their reputation or an untimely demise. When we tell a victim that we do not believe them as they attempt to come forward with their account of incidents we are telling them that they are indeed “riotous” in their public speech. When we silence a victim by intimidation and dare them to speak publicly against their offenders, no matter how powerful or prestigious their offenders may be, we are giving them the impression that they are “troublesome” in their actions.
The real crime is how society stands idly by as victims are shamed in public humiliation not only afraid to share the truth but literally dared to speak the truth against their offenders. While you are wondering what victims are hiding you should be wondering what they are not revealing, because with the unwelcomed gawks and stares of the unbelieving public, along with the mental excruciating pain from the “invisible” spike inside the gag, has caused them to shut down in the midst of speaking their truths. So I ask you, if you knew that your fate was destined to be permanent public degradation for reporting a sex crime against you must we still ask, what are sexual assault victims afraid of or why don’t they report their crimes sooner? I am sure that no one wants to be muzzled because they are considered “gossipers” that “talk too much” then basically forced to repent and/or recant their truths. This was not an equitable form of justice back in the 1500’s and it most definitely not an equitable form of justice now in the 21th Century.
Victims of sexual violence did not want, ask or desire to be traumatized. As there is no glory in allowing an individual to take your virtue by force, violate your body and space without permission, rob you of your innocence while making you question your self-worth then at the same time lose your identity. The time is now that we turn public humiliation into crowd participation by helping victims everywhere remove the “branks” from their heads and the “bits” from their mouths and that is with our support as we encourage them to continue to come forward and speak up and out publicly against sexual violence and offences against them. When a victim looks into the public’s eyes it is imperative that compassion and concern is displayed as the forces of evil always seem greater in the eyes of their offender and it is here that they seem to lose all hope when they feel that they stand alone against predatory giants.
Since when is speaking the truth supposed to cause open shame? Since when did a person that wants to be released from their physical torment not released at all because they have to live with the mental torment for the rest of their lives? Since when does the public have the power to keep a victim victimized? Since when does a violent sexual predator get the opportunity to intimidate and silence his victims?
Only compassion can offer comfort in the midst of these present dehumanizing times as we are definitely dwelling in a land among predatory giants. Sexual violence has no place here yet it exists and speaking up publicly against it is unusual yet it continues. However, I am still confident that we will win the fight against sexual violence as it was merely a stone that killed Goliath. Or, in other words, as long as we continue to stand in courage and face our giants, whether standing in public humiliation with lacerated tongues, scandalized names while being questioned by many, sometimes even our loved ones, we will slay these sexual predator giants that dwell among us.
Guest blogger views and opinions expressed are those of the author and do not necessarily reflect the official position of CharityLogic and iCarol
The following blog post discusses the topic of sexual violence and harassment.
Dozens of women have recently come forward with sexual harassment and assault allegations against Harvey Weinstein, a movie mogul and producer. While it’s unclear if any formal criminal charges will be filed as a result, Weinstein has so far lost his job at The Weinstein Company and was expelled from the Academy of Motion Picture Arts and Sciences.
The stories being shared in the wake of these allegations reignite an international conversation about sexual violence, particularly the prevalence of violence against women. Experiences of sexual violence or harassment are extremely difficult to talk about. Survivors often feel pressure to remain silent about what happened. Trauma, fear of not being believed, being shamed/blamed, fear of retaliation or further violence, and other potential consequences keep many from telling someone or reporting crimes. Many people don’t realize or perhaps don’t believe that this sort of harassment and abuse is widespread and unfortunately a fairly universal experience for women in particular.
Tonight, the hashtag #MeToo went viral, bringing attention and opening eyes to just how prevalent these experiences are. It began with a tweet by actor Alyssa Milano, who resurrected a movement originally started years ago by an activist named Tarana Burke.
While it originated on Twitter, the posts and hashtag quickly spread to other social media platforms like Facebook.
So far, several thousand people are posting, sometimes simply sharing the hashtag as a way to acknowledge their experience without sharing any details. Others are sharing their stories. It’s too soon to know how much of an impact these stories might have on the broader conversation about sexual violence, including how we can eliminate it. But it’s clear that people are feeling safer discussing it online when surrounded by others telling their stories. Perhaps this solidarity, in such large numbers, can bring about positive change.