The following is being shared from the United States Office for Victims of Crime.
OVC anticipates making up to 2 awards of up to $2 million each for up to a 36-month period of performance, to begin on October 1, 2023.
This program seeks to enhance or expand the capacity of national hotlines that are essential for providing crisis intervention services, safety planning, information, referrals, and resources for victims of crime.
It also supports participation in the National Hotline Consortium, a group of leading national victim service and crisis intervention hotlines that share technology service delivery and promising practices to provide high-quality support for victims and survivors.
During a Pre-Application webinar, OVC staff will review solicitation requirements and conduct a question and answer session with interested potential applicants. Participation in the webinar is optional, but strongly encouraged.
The Pre-Application Webinar is scheduled for:
Date: Friday, March 24, 2023
Time: 11:00 a.m.–12:00 p.m., eastern time
Anytime you’re working in an online application, data security should be top-of-mind. This is a wide-ranging topic, starting with the passwords you use to access the system, creating policies on data retention and safe disposal, user account access, safe sharing, and so much more.
For our March Support Training, we invite customers to join us for a discussion around Security Best Practices in iCarol. We’ll touch on a variety of tools available for you to use to put your own policies and practices around data security into place at your organization.
Date: Wednesday, March 15
Time: 2pm Eastern
To register for this webinar, log into iCarol — the link to register is posted in the iCarol Help Center Community Announcements as well as the Admin Dashboard.
SAMHSA’s Office of Behavioral Health Equity has announced its Elevate CBOs Webinar Series: Grants 101, a webinar on developing a competitive SAMHSA grant application. The webinar is for community-based organizations (CBOs) serving under-resourced racial and ethnic minority, and lesbian, gay, bisexual, and transgender (LGBTQIA) populations. The webinar will:
Provide an overview of the grant application process at SAMHSA
Clarify what is and is not required in submitting grant applications
In May, our Support Team began offering monthly training webinars. These training sessions will be consistently held on the third Wednesday of each month at 2pm EDT.
Our topic for July 15, 2020 at 2pm EDT is Advanced Reporting: Statistics – Analysis Area.
The goal of this training is to help iCarol users:
Understand what data is included in each Chart Type in Analysis area
Learn how to use the Filters and Tools available in the Analysis area, including:
Call (Contact) Content Filters
Standard Filters
Total Distinct Calls
Click here to see Contact Records that match these filters
Saved Chart Type
Drilling into charts
Exporting chart data to csv files
Consider different use cases for the various Chart Types, Filters, and Tools available
The Monthly Support Trainings are available exclusively to iCarol customers. To sign up, please sign into your iCarol system and navigate to the iCarol Help Center, where the registration link is provided in the Announcements area.
It’s important to us that our customers still have the opportunity to connect with us, receive training, and have the option to participate in a user group session, even if this year we can’t hold the event in person.
Our first initiative to provide that continuity — the user group portion of our conference will become a virtual user group session — is now just two weeks away! The session will occur on Thursday, June 11 at 2pm Eastern time.
This virtual user group session is your chance to hear about the latest improvements and enhancements to iCarol, learn what we have planned for implementation in the coming months, and discuss and provide feedback to the iCarol Product Management team on what features you’d like to see implemented in the future. All customers or those exploring iCarol for potential use at their organization are welcome to attend.
Virtual User Group Exclusive: Attendees of this session will be the first to hear about a major feature release coming in Q4 of 2020! You won’t want to miss it!
During this session we will:*
Review released features and enhancements from the past year
Share features and enhancements in progress and coming soon
Discuss iCarol strategy and priorities
Invite your industry expertise and votes on top ideas
Share a sneak peek at an all new, major feature release coming in Q4 of 2020!
In May, our Support Team began offering monthly training webinars. These training sessions will be consistently held on the third Wednesday of each month at 2pm EDT.
Our topic for June 17, 2020 at 2pm EDT is Managing Automated Verification Requests and Responses.The goal of this training session is to teach iCarol users how to manage their Automated Verification Requests and Responses, and configure what fields are visible to the verifier. This training is for iCarol customers who are subscribed to the Automated Verification feature, or those who are interested in learning more about subscribing to that feature.
Review the Field Visibility Settings for Verifiers
Learn how to style your data entry for optimal outcomes
Understand the various request settings
Learn about response filters
The Monthly Support Trainings are available exclusively to iCarol customers. To sign up, please sign into your iCarol system and navigate to the iCarol Help Center, where the registration link is provided in the Announcements area.
With the cancellation of iCarol’s Annual Customer Conference, we will unfortunately miss the opportunity to provide our typical day full of in-person training on iCarol’s tools and features to help our customers carry our their work. However, to support our customers in the absence of this in-person event, the iCarol Support Team will begin offering monthly training webinars. We will use customer feedback and other data available to us to determine what topics to cover — ensuring that these trainings are providing the information you need and want most. These training sessions will be consistently held on the third Wednesday of each month at 2pm EDT.
The first monthly session will occur on May 20 at 2pm EDT, and is titled “Introduction to Reporting.” This training session will establish a foundation of understanding of the reports available in the Statistics section of iCarol, and provide fundamental knowledge about the data exports available in iCarol. This training can be considered a pre-requisite for future Support Trainings that will cover individual Statistics and Reporting topics in greater detail.
During this training participants will:
Receive a high level overview of Statistics and Data Exports in iCarol
Learn about the different reports and tools available in each area of Statistics
Review the data available in the Data Export tool
Begin to understand the relationships between the files included in the export
The Monthly Support Trainings are available exclusively to iCarol customers. To sign up, please sign into your iCarol system and navigate to the iCarol Help Center, where the registration link is provided in the Announcements area.
Recognition of the impact of social risks on health has spurred widespread interest in social risk screening across the US health care sector. Although the goal of this screening is to improve patient care and connect patients to resources to help address social risks, the sensitive nature of social risks raises concerns about the potential for screening to stigmatize patients and create opportunities for discrimination. To date few studies have evaluated patient perspectives on social risk screening. This SIREN webinar will present results of a new multi-site study (papers in progress) that examined the acceptability of the Accountable Health Communities (AHC) social risk screening tool among patients in diverse health care settings in nine states.
On September 19th, 2018 at 12:00pm EST, the American Association of Suicidology (AAS) will hold a webinar titled “Autism Resources for Crisis Centers.” The webinar will be hosted by Autism & Suicide Committee Chair, Lisa Morgan, M.Ed. CAS, & Amelia Lehto, Crisis Center Division Chair, and moderated by Carla Patton. The goal of the webinar is to explain how to use resources specific to the autism community when an autistic person calls or texts a crisis line, as well as to describe how volunteers will use the resources to help autistic people. The webinar will cover the following topics:
Autism friendly resources for crisis centers
One page resource paper and supplemental pages
Utilizing this resource in crisis centers setting
After the webinar participants will be able to:
List the information on the one page resource and supplemental pages
Describe how to identify and work with autistic people on a call or text crisis line
Explain the benefit of addressing autism in their crisis centers
Implement this resource for frontline use in your crisis center
There is no cost to attend for AAS members, and non-members can attend for just $10.
To learn more or register for this exciting learning opportunity, click here.
Are you concerned that the volume of Chat or Text traffic coming through to your service is lower than you were expecting it would be? Or, are you in the planning stages of adding a Chat or Text service to your center and want to develop a plan for alerting the community to this new way to access your program?
Join us on Monday, April 9 at 2pm EDT for a Q&A webinar with a panel of staff members operating successful Chat and Text programs to hear about how they communicated their service offerings to their communities. Can’t make it? Fear not! We’ll have the recording available to watch at your convenience.
