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Texas Information and Referral Network chooses iCarol

Earlier this year, iCarol competed among other software solutions to be the Customer Relationship Management Software for the statewide Texas Information and Referral Network, also known as Texas 2-1-1.

We’re excited to share with you that the Texas Health and Human Services Commission (HHSC) has chosen iCarol for its 2-1-1 Texas program. We are, of course, very proud to have won not just the business but the confidence of yet another significant and wide-reaching information and referral provider. Coupled with other large 2-1-1 networks currently using the iCarol solution, we feel this is a strong endorsement of our product and our team.

We work very hard to stay informed and current with the needs of the industry through the various groups, training sessions, conferences, and other networking opportunities available to us. But, we owe a degree of gratitude to our clients as well. Over the years your ideas, feature requests, and custom projects have helped build iCarol into the helpline software solution it is today. It is due in part to your expertise and input that we’ve developed a solution that continues to attract helplines from all over the world. We’re honored to play a small part in the positive impact you make in your communities.

We hope you’ll join us in welcoming the Texas Information and Referral Network to the iCarol family.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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