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Trainee shift requests

We’ve created a new setting for Admins to be able to receive an email when a Trainee requests a shift. (In the past, this feature was triggered by another setting, but we decided it should now have its own setting.) To turn this on, in your profile go to the Notifications area, click the Edit button, check the Trainee Shift Request box and then click the Save button.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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