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Training materials updated

We’ve recently made updates to the Admin and Staff & Volunteer training materials. And we’ve added a new training presentation on using Statistics in iCarol. You can reach all of these from the Help page.

iCarol

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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RT @christycroft: When considering new mandated reporting policy: • is it more helpful or harmful to CSA survivors? • benefits/limitations?…

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#NSAC2019 attendees, we want to know: What are your biggest challenges to optimal service delivery at your organization?

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iCarol Helplines Around the World!

RT @NAMICommunicate: "Mania is a challenging experience. In normal times, it’s usually fairly easy to act properly and lawfully. But when m…

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RT @iCarol: Thrilled to be here at #NSAC2019! Looking forward to hearing about the amazing work being done in this industry to help us move…

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