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Webinar Schedule


Helpline Industry Webinars

Learn from the Experts

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Addressing Imminent Risk via Collaborative 911 Relationships and the NENA Suicide Prevention Standard
Recording and slides coming soon


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Why Advocacy and How the Heck Do You Do It?
Recording and slides coming soon


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Understanding and Addressing Stress and Burnout: Managing Frontline Crisis Work
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Marketing Methods That Boost Your Chat/Text Engagement
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Crafting Effective Crisis Center Messaging and Engaging with the Media
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Developing Volunteer Crisis Worker Competencies
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Building a United Crisis Line Team in Times of Diverse Need
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The Changing Face of Initiating Active Interventions in the Online Space
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Practicing Effective Management
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Suicide Prevention through Emergency Department/Crisis Center Partnerships
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Introduction to Assisting LGBTQ Help Seekers
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Recent Developments in Suicide Prevention for Crisis Centers
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Using the Spousal Assault Risk Assessment (SARA) Tool on Helplines
Watch this Webinar, view the slides or download the white paper
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Introduction to Calculating Social Return on Investment
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Using Data Repositories to Build Partnerships and Explore New Revenue Streams
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Texting for Non-Profits: Compliance in a Complex World
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CONTACT USA webinar: Changing Times- Bringing Online Emotional Support to your Crisis Intervention Service
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iCarol Webinars

iCarol Feature Tours

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Live Chat/Texting Demo
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iCarol Overview
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iCarol Live Chat and Texting: Helping People Where They Are
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Resource Management in iCarol
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iCarol Enhancement Review Webinars

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July 2018 Watch this Webinar
December 18, 2017 – Watch this Webinar
June 28, 2017 – Watch this Webinar


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