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Webinar Schedule


Helpline Industry Webinars

Learn from the Experts

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Millennials Aren’t Killing the Helpline Industry (But They Are Changing It!)
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The Path to Hope: A Digital Support Model for Suicide Caregivers
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Addressing Imminent Risk via Collaborative 911 Relationships and the NENA Suicide Prevention Standard
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Why Advocacy and How the Heck Do You Do It?
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Understanding and Addressing Stress and Burnout: Managing Frontline Crisis Work
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Marketing Methods That Boost Your Chat/Text Engagement
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Crafting Effective Crisis Center Messaging and Engaging with the Media
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Developing Volunteer Crisis Worker Competencies
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Building a United Crisis Line Team in Times of Diverse Need
Watch this Webinar or view the slides
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The Changing Face of Initiating Active Interventions in the Online Space
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Practicing Effective Management
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Suicide Prevention through Emergency Department/Crisis Center Partnerships
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Introduction to Assisting LGBTQ Help Seekers
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Using the Spousal Assault Risk Assessment (SARA) Tool on Helplines
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Introduction to Calculating Social Return on Investment
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Using Data Repositories to Build Partnerships and Explore New Revenue Streams
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Texting for Non-Profits: Compliance in a Complex World
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CONTACT USA webinar: Changing Times- Bringing Online Emotional Support to your Crisis Intervention Service
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iCarol Webinars

iCarol Feature Tours

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Live Chat/Texting Demo
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iCarol Overview
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Customer Webinars

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Next webinar: 1st Quarter, 2022. We will update this page when we have registration information available!


Testimonials

Childhelp
Scottsdale, Arizona, USA
"We found our migration to iCarol and the ease of the system itself was smooth and without angst. We have been extremely satisfied with this product and the accompanying customer service." - Susan S, Executive Director

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