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Webinar Schedule


Industry Webinars

Learn from the Experts

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No One Left Behind: 211 Maryland’s Care Coordination Program
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Millennials Aren’t Killing the Helpline Industry (But They Are Changing It!)
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The Path to Hope: A Digital Support Model for Suicide Caregivers
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Addressing Imminent Risk via Collaborative 911 Relationships and the NENA Suicide Prevention Standard
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Why Advocacy and How the Heck Do You Do It?
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Understanding and Addressing Stress and Burnout: Managing Frontline Crisis Work
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Marketing Methods That Boost Your Chat/Text Engagement
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Crafting Effective Crisis Center Messaging and Engaging with the Media
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Developing Volunteer Crisis Worker Competencies
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Building a United Crisis Line Team in Times of Diverse Need
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The Changing Face of Initiating Active Interventions in the Online Space
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Practicing Effective Management
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Suicide Prevention through Emergency Department/Crisis Center Partnerships
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Introduction to Assisting LGBTQ Help Seekers
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Using the Spousal Assault Risk Assessment (SARA) Tool on Helplines
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Introduction to Calculating Social Return on Investment
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Using Data Repositories to Build Partnerships and Explore New Revenue Streams
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Texting for Non-Profits: Compliance in a Complex World
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CONTACT USA webinar: Changing Times- Bringing Online Emotional Support to your Crisis Intervention Service
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iCarol Webinars

iCarol Feature Tours

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Live Chat/Texting Demo
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iCarol Overview
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Customer Webinars

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Next webinar: Wednesday, September 27 at 2pm Eastern. These webinars are for iCarol customers only. Please log into iCarol and navigate to our Help Center for registration details.


Testimonials


Humboldt County 2-1-1
California, USA
"Thanks a million for going the extra distance and helping us get this rolling." - Andy A., 211 Director

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