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What is the process to start a free trial with iCarol?

iCarol 60 day trial is the best way to experience and try out all our helpline features – at no cost and no obligations!

  How to start the free 60 trial: 1. Before starting your free trial, we ask that you sign up for a short demo so we can understand how you’ll want your account set up, and briefly describe iCarol’s features to you. 2. During, or anytime after the demo you can inform us at iCarol that you want to start the free trial. You will receive a short email listing optional information that you can send us to help tailor your trial system to your needs. 3. Once you receive your login details your 60 day trial starts. Now you have free access to a real, working iCarol account with all features so you and your peers can start learning iCarol firsthand. You can use all admin tools that allow you to freely change the system to further align the system with your business practices and liking. During the trial we work closely with you to configure iCarol to work in a way that is consistent with how your agency already works. 4. During or at the end of the trial you decide; if you want to keep using iCarol, you simply begin subscribing and continue with your account. During trial and subscription you have access to our iCarol support team for any questions or requests that you may have. If not, your trial will end and therewith your access to the system – there are no obligations after the trial. You will also have the opportunity to export any information you put into the system, back out in a standard format. How to start a trial on an add on feature* (such as iCarol Messaging for example)? 1. Click on our Extended Options* page on our website and check out what additional features are available on top of the standard iCarol set up. 2. Contact us to sign up for a short demo on that feature. 3. Depending on the feature you can get that feature added to your iCarol system, at no additional cost for a 30 day trial. After the specified trial period you decide; if you want to keep the feature on your iCarol system, you simply begin subscribing and continue with your account. If not, your trial will end and therewith your access to that feature – there are no obligations after the trial.    


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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